bocoranPrivacy Policy

We at bocoran collect personal data when you create an account and use our platform in order to protect your account and comply with local regulations. This page describes what data we gather, how we use it, who has access to it, and what rights you have. We do not sell or share your data for marketing purposes. Your information is used only to operate bocoran, settle your transactions, verify your identity, and respond to support requests.

We understand that privacy is essential. Our commitment is to keep your bocoran account data secure under industry-standard encryption, retain it only as long as necessary, and grant you access and control over your information. If you have questions about how we handle your data, our support team in Jakarta, Surabaya, Bandung, and Medan is available 24/7 via live chat, email, and WhatsApp.

This policy applies to all bocoran users globally. Our servers may be located outside your jurisdiction; however, we comply with applicable data protection laws in the regions where we operate. When you use bocoran, you acknowledge that your data may be processed internationally. Services are available only where local law permits in your jurisdiction.

What We Collect on bocoran

We collect information you provide directly when you register a bocoran account. This includes your name, date of birth, email address, phone number, and a government-issued ID number (required for identity verification). We also collect your chosen payment details—the bank account or e-wallet addresses you link to bocoran for deposits and withdrawals via DANAe-walletmobile bankinglocal payment, and direct bank transfer through online payment, e-wallet, mobile banking, local payment.

We collect data about your bocoran activity: your Liga 1, Piala AFF, Champions League picks, deposits, withdrawals, game sessions, and support interactions. We collect technical data automatically—your IP address, device type, browser type, timestamps, and the pages you visit. We use cookies to remember your login state and preferences. These records help us detect fraud, respond to disputes, and improve our platform's performance.

How We Use Your Data on bocoran

We use your bocoran data to operate the platform: to verify your identity, process your deposits and withdrawals, settle your picks and game outcomes, and respond to your support requests. We analyse usage patterns to improve our service quality and detect suspicious activity. We may contact you via email, SMS, or push notification to confirm transactions, notify you of account changes, or inform you of bocoran service updates. We do not use your data for marketing or third-party advertising.

We retain your bocoran data as long as your account is active, plus 7 years after closure to comply with financial regulatory requirements. We may retain technical logs for 90 days. If you request account deletion, we will remove personal data after the 7-year retention period, though we may keep anonymised data for statistical purposes.

Third Parties and Data Processors

We share your bocoran data with payment processors to settle your deposits and withdrawals. These processors (online payment, e-wallet, mobile banking, bank partners) access only the information needed to complete your transaction. We share data with our hosting providers, who store our servers and databases. We share data with law enforcement only when legally required by court order or regulatory investigation. We do not share your bocoran account balance, picks history, or identity with any marketing or analytics company.

Some bocoran services run on infrastructure operated by third-party cloud providers. Your data may be stored in data centres outside Indonesia. All processors are contractually bound to protect your data under the same standards we maintain. If you have concerns about data location, contact our support team.

Cookies, Security, and Your Contact Rights

We use cookies on bocoran to maintain your login session, remember your preferences, and analyse platform usage. Cookies are small text files stored on your device. You can disable cookies in your browser settings; however, some bocoran features (like staying logged in) may not work. We use no third-party tracking cookies for advertising or profiling.

We protect your bocoran data with encryption in transit (HTTPS) and at rest. Our systems undergo regular security audits. We limit access to your data to bocoran staff with a legitimate need to see it. However, no system is perfectly secure; if you believe your bocoran account has been compromised, contact us immediately.

We use your bocoran data only to operate the platform, settle transactions, verify your identity, and respond to your requests—never for marketing or resale.

Contact Us and Policy Updates

If you have questions about how we handle your bocoran data, or wish to exercise your data rights, contact our privacy team via live chat, email to [email protected], or WhatsApp. We aim to respond to all privacy requests within 24 hours. We may request identity verification before sharing your bocoran data to you, to ensure we're speaking with the account holder.

We may update this privacy policy at any time. Material changes are communicated via email or in-app notification at least 7 days before taking effect. Continued use of bocoran after a policy update constitutes acceptance of the new terms. Your bocoran data is governed by the laws and regulations applicable in your jurisdiction. Services are available only where local law permits.